Vermont Mutual

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About Vermont Mutual

Chartered in 1828, the Vermont Mutual Insurance Group® is one of the ten oldest mutual property/casualty insurers in the United States. We have operated continuously since that time in Montpelier, Vermont. Along with the wholly owned subsidiary, Northern Security Insurance Company, Inc. and the affiliated Granite Mutual Insurance Company, Vermont Mutual Insurance Group provides coverage throughout the Northeast. With more than 800 independent agency office locations, the Group insures over 285,000 policyholders. Rated “A+ Superior” by A. M. Best and a Ward’s Top 50 performing property/casualty for the past seven consecutive years.

We offer personal and commercial insurance in Connecticut, Maine, Massachusetts, New Hampshire, New York State, Rhode Island, and Vermont.

What is a Mutual?

A mutual insurance company is a company that is owned by its policyholders. Unlike public insurance companies that answer to stockholders, we answer to our policyholders. Vermont Mutual is an insurance company that exists for the protection of its policyholders.


Vermont Mutual has been consistently recognized as one of the most secure and reliable insurance companies in the United States.

Ward Top 50
AM Best A+ Superior
Five Star Carrier by Insurance Business of America Magazine
Top 5 Public & Private Carrier by Carrier Management Magazine.
Company Excellence Award from PIA of NH

Vermont Mutual Insurance Group® – Mission and Values

Protection for Your Personal and Business Needs

Our Mission

To provide financial security for our policyholders and agents by offering quality products and outstanding service.

Vision Statement

Vermont Mutual Insurance Group® will be financially stable, efficient, and provide exceptional service to our policyholders and our agents.

Our focus is to build upon core competencies and expand our products. We are able to compete with regional and national companies in our chosen markets. Insurance products and services are marketed regionally, primarily in the northeastern states. A key group of independent agents forms the distribution mechanism for our products. We have distinguished ourselves as a regional company by being proactive in responding to changing market conditions.

We will be a technologically advanced company, where automation is embraced as a means to provide cost effective products and services to our customers. Employees throughout the company are trained to utilize technology to effectively perform their job responsibilities. Data required to make sound business decisions is readily available via efficient information systems.

We have a highly motivated, loyal, and dedicated workforce. Our employees are active in continuing professional development.

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I need homeowners insurance FAST!

The Problem: Customer needed homeowners insurance on short notice to avoid closing date trouble.

How We Helped

You won't find a better insurance team . . . anywhere

Come experience why we've been voted the best insurance agency in the valley seven years running! Low rates, personal service and a commitment to giving back to the community that is unsurpassed.

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An Independent Insurance Agency

Being an independent broker means we can search many companies to find you the coverage that best fits your needs. Here are some of the companies we regularly work with.

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Your insurance policy and things to know when planning a backyard wedding.

We often get calls from our customers asking, “Will our homeowners policy cover us if we have a backyard wedding?”

Help! I have a claim and it is after normal business hours!

Who do I call after hours for a claim?

Finck & Perras gives to the community

Gen gives a brief summary of donations to the community in 2017.

Easthampton Office
6 Campus Lane
Easthampton, MA 01027
p: 413.527.3000
f: 413.527.5970
Florence Office
63 Main Street
Florence, MA 01062
p: 413.584.1970
f: 413.584.2438
advocate best of the valley awards gazette readers choice awards

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