COVID-19 Your safety and the safety of our staff are important.
Our staff and customers are very important to us.
As your insurance agent, it is always our job to offer our clients the best protection possible. We are currently taking steps to do just that during the current COVID-19 outbreak, including:
We will be moving to reduced staff coming into the office with the balance working from home through our online systems
We are wiping down all surfaces throughout the office with disinfectant daily, and as often as is required to keep our employees and clients safe
If you are not comfortable coming into the office, we can still provide you the service you have come to expect from Finck & Perras via:
Our website www.Insuringyourway.com, where you can find links to file a claim - or make a payment - directly with your insurance carrier
Our customer service representatives, are standing by to answer your questions, or make changes or additions to your policy over the phone, or through email
We have the ability for clients to sign any forms needed to complete your transaction.
Although we love to see our clients in person, we recommend that during this time you only come to the office when necessary. As you can see, we can accommodate most common transactions through our website, over email, or via a quick phone call to either our Easthampton or Florence office.
