News

90th Anniversary Celebration

2025-06-20T13:01:00+00:00

Thank you to everyone that came out to help us celebrate 90 years in business.

Thank you again to everyone that made it to our event yesterday (6/18/25).

For everyone that may have missed it, here is the presentation Gen Lecko Brough made to the group.

Again, we thank you all for 90 years of success.

Join our team! Help Wanted

2025-06-11T13:18:00+00:00

Looking to make a move or make a career change? We are looking for the right candidate.

Receptionist

Job Overview

Join the enthusiastic team at Finck Perras Insurance Agency Inc as a Receptionist in our Easthampton, Massachusetts office. We are a dedicated insurance agency that values community ties and customer satisfaction. As our front-line ambassador, you will be the first point of contact for clients, setting the tone for their experience with us. Your role is pivotal in ensuring seamless office operations and delivering an outstanding customer service experience. With no remote work option, this position provides an engaging and lively in-office environment enriched by direct interpersonal interactions. We pride ourselves on maintaining a positive and inviting workplace atmosphere, where each team member’s contribution is valued and recognized. If you have a friendly personality, exceptional organizational skills, and a passion for providing high-quality service, we invite you to become a vital part of our team at Finck Perras Insurance Agency Inc!

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Requirements

Education: High school diploma or equivalent.

Experience: Previous experience in customer service or as a receptionist is advantageous.

Communication: Excellent verbal communication and active listening skills.

Organizational Skills: Strong ability to manage multiple tasks efficiently.

Customer Service: A patient and friendly demeanor, with the ability to interact positively with a diverse client base.

Technical Skills: Basic proficiency in using office equipment such as telephones, printers, and computers.

Adaptability: Ability to quickly learn and adapt to new software systems used by the agency.

Professional Attitude: A courteous and professional manner, with a focus on providing outstanding service.

Responsibilities

Client Interaction: Greet and assist clients as they enter the agency, ensuring they feel welcomed and valued.

Call Management: Answer incoming calls promptly and direct them to the appropriate departments with professionalism and courtesy.

Information Dissemination: Provide accurate information regarding services and company policies to clients and inquiries.

Administrative Support: Assist with basic administrative tasks such as filing, data entry, and document preparation.

Customer Satisfaction: Ensure high standards of customer service are consistently maintained, addressing client concerns efficiently.

Office Coordination: Support the office in maintaining an organized and efficient workflow, contributing to a harmonious work environment.

Remote Type:No

Job Type:Full-Time

Job Category:Customer Service

Location:6 Campus Lane,Easthampton,MA,01027,US

If interested please proceed to this link and complete the application: APPLY HERE

We are Celebrating 90 Years in Business!

2025-06-02T20:07:00+00:00

Finck & Perras Insurance is Turning 90! That is right we have been serving Florence and Northampton since 1935!!

We’re thrilled to announce that we are celebrating 90 years in business this year, and we couldn’t have reached this incredible milestone without the support of our community and our customers.

��️ Date: Wednesday, June 18th
⏰ Time: 4:00 PM – 7:00 PM
�� Location: 63 Main Street, Florence – rear of the building under the tent.

Come enjoy:
�� Local food trucks – Complimentary – Myers Catering & Holyoke Humus
�� Cool popsicles – Complimentary - Crooked Stick Pops
�� Fun giveaways – while they last
�� And great company – chat with the Finck & Perras team and our customers.

Feel free to bring anyone from your family or team to this event. RSVP’s appreciated but not required.

Thank you for being a part of our story. We can’t wait to see you there!

Valley Advocate 2025 - Best Local Insurance Agency!

2025-03-28T19:50:00+00:00

THANK YOU!

We are forever grateful for the votes over the last 15 years in the Valley Advocate's "Best of the Valley" contest.

Thanks to your votes, we are the 2025 best "Local Insurance Agency", again!!

#FeedbackFriday 2024 review

2024-12-27T19:41:00+00:00

A video of our feedback posts

#FeedbackFriday - We want to take each Friday to spotlight some of the amazing feedback we receive from our clients via our social media platforms.

Here is a glimpse of the 2024 feedback posts, sprinkled with some of the team. Thank you! #localandwemeanit!

2023 Year in Review

2023-12-29T19:50:00+00:00

Some of the things that happen at Finck & Perras in 2023!

Not only did we provide our customers with the service they deserve, we also had a year that included networking events, a few retirements, new team members, a lot of support to our community, volunteering, and of course some fun! We hope you all had a great 2023 and look forward to 2024!

Gen Brough interview on the Western Mass Business Show

2023-08-24T18:46:00+00:00

Gen sat down with Tara Brewster for an interview on WHMP's, "Western Mass Business Show".

Listen to this great interview with Genevieve Brough on the WHMP - Western Mass Business Show with Tara T. Brewster. Give a listen to hear about Gen's journey to becoming the owner of Finck & Perras Insurance Agency, being a owner in what is a typically male dominated industry, what does local mean to us, why giving back is important, why the rates are so high and more.

https://whmp.com/podcasts/western-mass-business-show-8-12-23-gen-brough/

WHMP Radio · Western Mass Business Show 8.12.23

Finck & Perras VOTED “Best LOCAL Insurance Agency” in the 2023 Valley Advocate’s Readers’ Poll

2023-03-30T14:46:00+00:00

For 13 years we have been a leader in the, "Best Local Insurance Agency" category.

Gen Brough chats with the Greater Easthampton Chamber of Commerce

2022-07-25T20:01:00+00:00

Owner of Finck & Perras Insurance agency meets with Greater Easthampton Chamber of Commerce, E.D. Moe Belliveau.

Gen Brough was excited to sit with Moe Belliveau, the Executive Director of the Greater Easthampton Chamber of Commerce, to record their latest addition of the podcast, "Mind Your Own Business".

Gen talks about her experience within the insurance industry spaning over 28 years, and talks about her roots within the community.

Moe & Gen explore what this longevity and community devotion means. Gen talks about what she has learned building upon the business she purchased from previous partners and how she has made it her own.

Finck & Perras VOTED “Best LOCAL Insurance Agency” in the 2022 Valley Advocate’s Readers’ Poll

2022-04-28T19:38:00+00:00

For over a decade we have been a leader in the annual Valley Advocate's Readers Poll and this year we are on top again.