News

Summer Office Hours starting Friday - 5/30/26

2026-05-28T12:15:00+00:00

We are now closing at 3:00pm on Friday afternoons from Memorial Day to Labor Day.

Starting on Friday, May 29th our offices hours will be as follows:

Monday: 8:30am - 5:00pm

Tueday: 8:30am - 5:00pm

Wednesday: 8:30am - 5:00pm

Thursday: 8:30am - 5:00pm

*Friday: 8:30am - 3:00pm

Please remember that if at anytime the offices are closed, you can still reach our carriers for claims or billing questions at the links below.

If you need any assistance with a claim please check our claims page https://www.insuringyourway.com/claims

If you need any assistance with a payments please check our payments page https://www.insuringyourway.com/payments

*Friday hours are 8:30am to 3:00PM from Memorial Day to Labor Day

Join our team! Help Wanted

2026-04-27T20:30:00+00:00

Looking to make a move or make a career change? We are looking for the right candidate.

Personal Lines Insurance Account Manager

Job Overview

Welcome to Finck Perras Insurance Agency Inc., where we believe in the power of genuine connection and outstanding service. Located in the heart of Easthampton, Massachusetts, we're a dedicated team committed to helping our community protect what matters most. We're looking for someone with a warm heart and a sharp mind to join us as a Personal Lines Insurance Account Manager. If you find joy in helping people, have a knack for clear communication, and enjoy solving problems, you might be exactly who we need. You'll be the friendly voice and guiding hand for our clients, ensuring they feel understood and well-cared for. This isn't just a job; it's an opportunity to become an integral part of a supportive agency that values its team and its clients. We offer a welcoming environment where you can grow your skills and make a real difference every single day.

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Vision Insurance

Life Insurance

Disability Insurance

Requirements

High school diploma or equivalent required.

Excellent communication and interpersonal skills.

Proficiency in Microsoft Office Suite.

Ability to manage multiple tasks and prioritize effectively.

A positive attitude and a genuine desire to help others.

Previous experience in customer service or the insurance industry is a plus.

Massachusetts Property and Casualty Insurance License (preferred, but willing to train the right candidate).

Responsibilities

Serve as the primary point of contact for our personal lines insurance clients.

Respond to client inquiries via phone, email, and in person with a friendly and professional demeanor.

Assist clients with policy changes, renewals, and billing inquiries.

Explain policy coverage and endorsements clearly and concisely.

Process endorsements, cancellations, and new business applications accurately.

Build and maintain strong relationships with clients, ensuring their ongoing satisfaction.

Collaborate with producers to provide exceptional client service throughout the insurance lifecycle.

_________________

Remote Type: No

Job Type:Full-Time

Job Category:Customer Service

If interested please proceed to this link and complete the application: APPLY HERE

90th Anniversary Celebration

2025-06-20T13:01:00+00:00

Thank you to everyone that came out to help us celebrate 90 years in business.

Thank you again to everyone that made it to our event yesterday (6/18/25).

For everyone that may have missed it, here is the presentation Gen Lecko Brough made to the group.

Again, we thank you all for 90 years of success.

We are Celebrating 90 Years in Business!

2025-06-02T20:07:00+00:00

Finck & Perras Insurance is Turning 90! That is right we have been serving Florence and Northampton since 1935!!

We’re thrilled to announce that we are celebrating 90 years in business this year, and we couldn’t have reached this incredible milestone without the support of our community and our customers.

��️ Date: Wednesday, June 18th
⏰ Time: 4:00 PM – 7:00 PM
�� Location: 63 Main Street, Florence – rear of the building under the tent.

Come enjoy:
�� Local food trucks – Complimentary – Myers Catering & Holyoke Humus
�� Cool popsicles – Complimentary - Crooked Stick Pops
�� Fun giveaways – while they last
�� And great company – chat with the Finck & Perras team and our customers.

Feel free to bring anyone from your family or team to this event. RSVP’s appreciated but not required.

Thank you for being a part of our story. We can’t wait to see you there!

Valley Advocate 2025 - Best Local Insurance Agency!

2025-03-28T19:50:00+00:00

THANK YOU!

We are forever grateful for the votes over the last 15 years in the Valley Advocate's "Best of the Valley" contest.

Thanks to your votes, we are the 2025 best "Local Insurance Agency", again!!

#FeedbackFriday 2024 review

2024-12-27T19:41:00+00:00

A video of our feedback posts

#FeedbackFriday - We want to take each Friday to spotlight some of the amazing feedback we receive from our clients via our social media platforms.

Here is a glimpse of the 2024 feedback posts, sprinkled with some of the team. Thank you! #localandwemeanit!

2023 Year in Review

2023-12-29T19:50:00+00:00

Some of the things that happen at Finck & Perras in 2023!

Not only did we provide our customers with the service they deserve, we also had a year that included networking events, a few retirements, new team members, a lot of support to our community, volunteering, and of course some fun! We hope you all had a great 2023 and look forward to 2024!

Gen Brough interview on the Western Mass Business Show

2023-08-24T18:46:00+00:00

Gen sat down with Tara Brewster for an interview on WHMP's, "Western Mass Business Show".

Listen to this great interview with Genevieve Brough on the WHMP - Western Mass Business Show with Tara T. Brewster. Give a listen to hear about Gen's journey to becoming the owner of Finck & Perras Insurance Agency, being a owner in what is a typically male dominated industry, what does local mean to us, why giving back is important, why the rates are so high and more.

https://whmp.com/podcasts/western-mass-business-show-8-12-23-gen-brough/

WHMP Radio · Western Mass Business Show 8.12.23

Finck & Perras VOTED “Best LOCAL Insurance Agency” in the 2023 Valley Advocate’s Readers’ Poll

2023-03-30T14:46:00+00:00

For 13 years we have been a leader in the, "Best Local Insurance Agency" category.

Gen Brough chats with the Greater Easthampton Chamber of Commerce

2022-07-25T20:01:00+00:00

Owner of Finck & Perras Insurance agency meets with Greater Easthampton Chamber of Commerce, E.D. Moe Belliveau.

Gen Brough was excited to sit with Moe Belliveau, the Executive Director of the Greater Easthampton Chamber of Commerce, to record their latest addition of the podcast, "Mind Your Own Business".

Gen talks about her experience within the insurance industry spaning over 28 years, and talks about her roots within the community.

Moe & Gen explore what this longevity and community devotion means. Gen talks about what she has learned building upon the business she purchased from previous partners and how she has made it her own.